EMR vs Scanned doc Marriage

Today I had a brief talk with Steve Cotton from Allscripts Networks who is implementing their EMR networking in the hospital. After compromises we "fortunately" found pre-set tabs in the interface where we will find previous scanned documents.

It's so unbelievable how rigid the Networking companies can be. There is no chance to customize to the consumer needs. I believe in satisfying the end users but most start to work from the top and by the time the application reach users, its all Greek and BS. I have my own reservations with their user friendliness and their interface but I am all concerned with scanning logistics. After today's meet, I am little relieved to have a picture of the whole integration process.

(At such moments I appreciate some of our most friendly interfaces that I use in everyday life; Apple, Sony,etc. Kudos!)